LFANT Brand will not be responsible for errors on order submitted; we recommend that you ask for an order confirmation email to be sent to you. LFANT Brand prefers orders to be submitted via online store. LFANT Brand will make every effort to process and ship all credit-approved orders within 10 to 15 business days; however this is not a guarantee. Partial shipments may be made. All orders are shipped USPS, FedEx or UPS ground unless otherwise noted. LFANT Brand will not be responsible for any damage, loss or non-delivered orders during shipment.